Frequently Asked Questions

Everything you need to know about clean beauty and your ILIA order.

Are ILIA products considered 'Clean Beauty'?

Yes, we prioritize safety and performance. Our formulas are crafted with a blend of organic botanicals and safe synthetics to ensure efficacy while excluding ingredients like parabens, phthalates, and sulfates.

How do I find my perfect shade match?

We offer a Shade Match Tool on our website where you can upload a photo for a personalized recommendation from our experts, or you can use our shade-finding quiz.

What is your return policy?

We want you to love your glow. If you are not satisfied, we accept returns on gently used products within 60 days of purchase for a full refund, excluding shipping costs.

Is ILIA Beauty cruelty-free?

Absolutely. We do not test our products or ingredients on animals, and we do not sell in countries where animal testing is required by law.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout if you need your products sooner.

Are your product containers recyclable?

We strive for sustainability. Many of our components are made from recycled aluminum and glass. We also partner with TerraCycle to help you recycle your empties responsibly.